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Keywords: Cost of quality
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2017) 21 (4): 351–376.
Published: 20 November 2017
...Marcin Czajkowski Purpose The purpose of this paper is to critically examine existing models for cost of quality. Having identified issues and limitations of historic models, develop and implement a novel, structured hybrid cost of quality model to identify and effectively manage cost of company’s...
