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Keywords: Critical success factors
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Journal Articles
Journal Articles
Journal Articles
Journal Articles
Journal Articles
Measuring Business Excellence (2005) 9 (2): 12–29.
Published: 01 June 2005
... framework, called holistic scorecard, for managing performance in the software industry. At the crux of the scorecard are six perspectives that portray a ubiquitous approach for strategic performance management. Findings Six perspectives, as well as critical success factors and key performance...

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