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Keywords: Cybernetics
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Journal Articles
Viability as a basis for performance measurement
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2007) 11 (1): 27–32.
Published: 27 March 2007
...Patrick Hoverstadt; Ian Kendrick; Steve Morlidge Purpose The paper sets out to apply the concepts of cybernetics and the control of probabilistic systems to the issue of performance measurement within organizations. Design/methodology/approach Conventional approaches...
