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Keywords: Definition
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2021) 25 (3): 300–314.
Published: 04 February 2021
...André de Waal Purpose The purpose of this paper is to arrive at a general definition of an HPO and a (practical) way to measure an HPO. Managers are looking for techniques to strengthen their organizations in a way that they cannot only cope with threats but could also quickly take advantage...
