... is based on a qualitative Delphi study encompassing 15 employees in different Slovenian health-care organisations. Findings Slovenian health-care organisations need to be more agile currently. For this reason, it is necessary to begin with organisational changes and organisational learning concepts...

... Performance measurement Procurement Balanced scorecard Metrics Delphi study Key performance indicators Gunasekaran et al. (2001 , 2004) has significantly contributed to the supply chain PM field, but the majority of the supply chain performance measures that were identified by them...