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Keywords: Empowerment
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Journal Articles
Digital technologies and the balance between control and empowerment in performance management
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2022) 26 (4): 583–596.
Published: 30 December 2021
... whether DTs are used to promote command-and-control or empowerment-oriented performance management. Design/methodology/approach The findings are based on a single case study from a department of a Norwegian electrochemical plant. The department recently implemented a performance measurement system...
