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Keywords: Excellence model
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Journal Articles
Weighting the dimensions in models of excellence – a critical review from a business perspective
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2016) 20 (3): 79–90.
Published: 15 August 2016
...Joaquín Gómez-Gómez; Micaela Martínez-Costa; Ángel Rafael Martínez-Lorente Purpose Despite the widespread use of excellence models as a self-assessment tool in the past two decades, little is known about the underlying logic behind the way that promoting organizations give weight to their criteria...
