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Keywords: Health care
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 14–30.
Published: 09 November 2012
... Publishing Limited 2012 Knowledge exploration Knowledge exploitation Health care Information and communication technologies Electronic medical record Hospitals Health services Service improvements Italy Despite increasing investments, many change efforts within the healthcare...
Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 3–13.
Published: 09 November 2012
...Antonio Lerro; Antonio Lerro Purpose This editorial of the special issue of Measuring Business Excellence is devoted to introduce and discuss a knowledge‐based perspective of innovation and performance improvement in health care (HC). Design/methodology/approach The approaches...
