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Journal Articles
Journal Articles
Journal Articles
Measuring Business Excellence (2021) 25 (4): 421–433.
Published: 09 November 2020
...Ellen Belitzky; Christian Bach; Erika Belitzky Purpose This study aims to understand how healthcare social media offer nonmedical psycho-social support for pediatric oncology patients and their care community and how social media can be exploited for healthcare knowledge management. Design...
Journal Articles
Measuring Business Excellence (2021) 25 (4): 434–451.
Published: 26 October 2020
... be contacted at: drshikha@cnnovate.net 30 11 2019 01 06 2020 19 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Dynamic capability Service innovation Value co-creation Healthcare Leadership capability Increased...

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