... The approach integrates Lean Six Sigma tools within the DMAIC framework to reduce recruitment cycle times. It involves evaluating each stage of recruitment, identifying opportunities, and implementing improvements, with average cycle times tracked and compared before and after. Findings The improvement...

...) apple and pear (pipfruit) industry. The paper focusses on improvements made while deploying Lean elements in several apple pack-houses. Design/methodology/approach – The literature review discusses how common theoretical Lean themes are not industry or contextually bound and may be transferable...

...Alan Meekings; Steve Briault Purpose – The purpose of this paper is two-fold: first, to bring into sharper focus the role of organisational performance management both for “exploring the future to deliver better outcomes” and “learning from the past to improve the future”; and second...

...Danny Samson; David Challis Most companies have attempted a significant number of improvement initiatives such as total quality, re‐engineering, restructuring and teams, with very mixed success. In many cases these initiatives have been adopted without being part of an improvement strategy...

... and analysed using multivariate analysis techniques. Three performance excellence outcomes (customer satisfaction, productivity, and technological competitiveness) were used as dependent variables in the regression models. The major finding of the study is that a “bottom‐up” continuous improvement strategy...

... plan. The article concludes that lack of a structured approach for integrating programs into one plan is the major cause of strategic planning process deficiencies. © MCB UP Limited 2001 Strategic planning Customer satisfaction Improvement Strategic deployment makes sense...