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Journal Articles
Journal Articles
Measuring Business Excellence (2003) 7 (2): 6–20.
Published: 01 June 2003
...Annie Bartoli; Philippe Hermel; Juan Ramis‐Pujol The assessment of managerial action can be viewed as an information tool for the improvement of management decision‐making processes. Such an assessment might serve to improve both the managerial actions directly assessed and other related...

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