Keywords: Italy
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Journal Articles
Measuring Business Excellence (2014) 18 (3): 57–72.
Published: 12 August 2014
... be contacted at: barbara.bigliardi@unipr.it © Emerald Group Publishing Limited 2014 Knowledge management Italy Tools Construction industry Multiple case studies Organizations show an increasing interest in knowledge management (KM) because they recognize that an effective use...
Journal Articles
Measuring Business Excellence (2014) 18 (1): 78–91.
Published: 11 March 2014
... industry where the importance of trademarks is particularly significant (Weller, 2007 ; Davey et al., 2009). In Italy, the fashion industry is second, only after the sector of household electrical appliances, in the ranking of the industries which are more inclined to register trademarks (Intesa...
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Measuring Business Excellence (2012) 16 (4): 31–41.
Published: 09 November 2012
... staffs have to collaborate and cooperate to meet the needs of the patients in order to integrate the skills, emerging between: © Emerald Group Publishing Limited 2012 Electronic medical record Interdependence Knowledge management Health services Italy Since the 1990s the Italian...
Journal Articles
Measuring Business Excellence (2011) 15 (3): 46–62.
Published: 30 August 2011
... management Customer engagement Web 2.0 Learning Innovation Food industry Italy In a discontinuous business environment facing a fiercer competition and the growing expectations of the consumers, companies are compelled to manage innovation on a continuous basis. Since internal research...
Journal Articles
Measuring Business Excellence (2010) 14 (4): 11–23.
Published: 16 November 2010
... controversial (Lichtenthaler, 2008), or otherwise it can be better understood in light of the concept of openness suggested here. Our investigation will take place in Italy where, although the scarcity of empirical evidence about OI, there is a plenty of institutional pressures towards the establishment...
Journal Articles
Measuring Business Excellence (2010) 14 (4): 35–48.
Published: 16 November 2010
... provider of technologies. The authors therefore expect to find three main forms of demand: real, latent, and potential. The specific case is the food industry in Apulia, Italy. First, focus groups identified general business and technology needs. Then in‐depth interviews were conducted with 87 firms...
Journal Articles
Measuring Business Excellence (2010) 14 (3): 16–29.
Published: 31 August 2010
... for initiating and carrying out KM activities. © Emerald Group Publishing Limited 2010 Knowledge management Construction industry Communication technologies Italy Nowadays, the environment in which companies work is characterized by unpredictability and disorderliness. In particular...
Journal Articles
Measuring Business Excellence (2010) 14 (3): 70–84.
Published: 31 August 2010
... Performance management Local government Italy The PMSs adopted in public organisations have often been described as elements influenced by political and social choices and therefore characterised by severe limitations in the role of change and improvement drivers. In particular, one of the major...
Journal Articles
Measuring Business Excellence (2009) 13 (2): 44–50.
Published: 29 May 2009
... The paper adds further elements to the long debate about the theme of succession, trying to better understand the factors of a successful succession. Case studies Family firms Italy Management succession Numerous studies suggest that family businesses (FBs) play a significant role...
Journal Articles
Measuring Business Excellence (2006) 10 (1): 27–35.
Published: 01 January 2006
..., but as an IE assessment tool which can assist managers both of textile companies and intermediary bodies. Business excellence Textile industry Italy Spain Greece Only a very small fraction of the Merit‐Tex companies has established a well functioning knowledge management system. Therefore...

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