... at: barbara.bigliardi@unipr.it © Emerald Group Publishing Limited 2014 Knowledge management Italy Tools Construction industry Multiple case studies Organizations show an increasing interest in knowledge management (KM) because they recognize that an effective use of their knowledge assets...

... spending reviews, social enterprises are called to a shift from a traditional management model based on solidarity to a business oriented one. Design/methodology/approach – The research is based on a survey administered to 344 enterprises, based in five regions of south Italy, with a response...

... terms, however, are often employed together for convenience under the term “trademark” (Lemper, 2012). © Emerald Group Publishing Limited 2014 Small to medium-sized enterprises Italy Brands Firm performance Fashion industry Corporate trademark Product trademark Brands have...

... After having summarized the role of the country‐of‐origin (COO) in facilitating producers to effectively communicate to consumers the quality of their products, the article presents two case studies: the Chianti Classico wine from Tuscany (Italy) and the tea industry in Guangdong (China...

... Group Publishing Limited 2012 Electronic medical record Interdependence Knowledge management Health services Italy Since the 1990s the Italian health system has been concerned with a process of particular organizational change, through the gradual implementation of a greater synergy...

... and communication technologies Electronic medical record Hospitals Health services Service improvements Italy Despite increasing investments, many change efforts within the healthcare industry are neither sustainable nor successful (Agarwal et al., 2010). Most healthcare systems are criticised...

... Online consumer communities Collaborative innovation Customer knowledge management Customer engagement Web 2.0 Learning Innovation Food industry Italy In a discontinuous business environment facing a fiercer competition and the growing expectations of the consumers, companies...

... provider of technologies. The authors therefore expect to find three main forms of demand: real, latent, and potential. The specific case is the food industry in Apulia, Italy. First, focus groups identified general business and technology needs. Then in‐depth interviews were conducted with 87 firms...

... to be led by this exploration away from their competencies, and will therefore be more likely to require outside expertise. Innovation Manufacturing industries Information modelling Italy The concept of “open innovation” (OI) is often studied supposing an artificial dichotomy between closed...

... 2010 Knowledge management Construction industry Communication technologies Italy Nowadays, the environment in which companies work is characterized by unpredictability and disorderliness. In particular, progressive globalization, rapid technological change, and personalization...

..., evaluation and management of performance has taken a leading role with particular reference to the use of resources and the quality of services offered. In the past few years, Italy has also developed a strong attention to the performance measurement systems (PMSs) adopted in the public administrations...

... to the successor. © Emerald Group Publishing Limited 2009 Case studies Family firms Italy Management succession Barbara Bigliardi can be contacted at: barbara.bigliardi@unipr.it The paper builds on the premise that succession planning and management are central to FBs' continuity...

... are larger in size with higher number of employees, much larger sales revenue figures and gross margins. Merit‐Tex companies, however, have a notably larger average percentage gross margin. Business excellence Textile industry Italy Spain Greece The quest for industrial excellence has...