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Keywords: Key performance indicators (KPIs)
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2018) 22 (2): 130–145.
Published: 12 June 2018
... Emergency department Process mining Key performance indicators (KPIs) Process performances Emergency Departments (EDs) have gained a particular attention under the pressure of the public opinion and national authorities (Rebuge and Ferreira, 2012 ; Ganguly et al., 2014). The EDs...
