Keywords: Knowledge‐based systems
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Journal Articles
Measuring Business Excellence (2002) 6 (1): 15–22.
Published: 01 March 2002
...K.L. Choy; W.B. Lee The rapid globalization in markets for manufactured goods and the growth of information technology has led to the demand for delivering superior value to international customers. Knowledge‐based systems, such as the case‐based reasoning (CBR) technique, have the potential...

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