.... Generally, a PMS may be considered to be “the set of metrics used to quantify both the efficiency and effectiveness of actions” (Neely et al., 1995). In today’s highly competitive market, organisations require systems that measure their performances so that they can be effectively managed (Biazzo...

... executive officers/managers of 110 startups in Thailand. The correlation analysis and analysis of variance techniques are used as the analysis tool in this study. Findings The results show that there is a positive relationship between the perceived importance and the performance of each metric. However...

...Deborah Agostino; Yulia Sidorova Purpose The purpose of this paper is to focus on measuring the contribution generated by social media when used for business purposes, distinguishing between metrics and methods for data collection and data analysis. Organizations worldwide have widely endorsed...

...Prof Andy Neely, Dr Rick Edgeman, Prof Jacob Eskildsen; Payman Ahi; Cory Searcy Purpose – The purpose of this paper is to identify the metrics used in the literature to measure social issues in sustainable supply chains. Design/methodology/approach – A systematic literature review...

... (Zimmerman et al., 2001). Intangible assets Brand equity Metrics Analytical hierarchy process For enterprises of every industry, it is increasingly important to be able to measure and compare the return on investments in tangible and intangible assets, in order to enable the best...