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Keywords: Operations strategy
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Journal Articles
The effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in China
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 3–20.
Published: 16 March 2012
...Wantao Yu; Ramakrishnan Ramanathan Purpose The purpose of this paper is to investigate the relationships between employee competencies, information technology (IT) applications, operations strategy, and business performance. Design/methodology/approach Drawing upon the resource...
