... of the Thermometer, which is made up of six municipalities. Practical implications The use of the EGEM Thermometer helps municipalities by creating insight, awareness, sense‐of‐urgency and a basis for organizational development. Originality/value of paper The paper illustrates how...

... and to its transformation into the TEaM model, which is the main topic of this paper. Team working Performance measurement (quality) Organizational performance Organizational development Table I Factors affecting successful implementation of HPTs (adapted from Castka et al., 2001...

...Manfred Bornemann; Martin Sammer So far, a systematic and comprehensive assessment tool to prioritize organizational development activities, especially in the currently intensely discussed domain of knowledge management is not available in the literature. Utilizing the here proposed methodology...

... that FCA is a strong leader in its industry, dependent on a small number of customers, ideally positioned for digital fulfillment, and that FCA relies heavily on relationships built with its customer base. © MCB UP Limited 2001 Performance USA Organizational development Business excellence...