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Keywords: Process capability
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Journal Articles
Measuring Business Excellence (2014) 18 (4): 86–103.
Published: 11 November 2014
... (CP) and the process capability (CPk) values are also obtained to know inherent variation in the process. If these quality tools are applied with management support and apt knowledge, attained through proper training and motivation, then in this cut-throat competitive world, SMEs can...

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