... to update the original instrument, but also to study the subject from a perspective beyond that usually associated with lean manufacturing. Lean manufacturing Parameters Manufacturing industry Survey Lean production Process efficiency Cutting the cost of production through...

... . (1993), SPC and Business Improvement , IFS Publications , Bedford . Xie , M . and Goh , T.N . (1999), “ Statistical techniques for quality ”, The TQM Magazine , Vol. 11 No. 4 , pp. 238 ‐ 41 . Statistical process control Success Process efficiency Quality...