Keywords: Process performances
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Journal Articles
Measuring Business Excellence (2018) 22 (2): 130–145.
Published: 12 June 2018
...Alessandro Stefanini; Davide Aloini; Elisabetta Benevento; Riccardo Dulmin; Valeria Mininno Purpose This paper aims to investigate the process performances in Emergency Departments (EDs) with a novel data-driven approach, permitting to discover the entire patient-flow, deploy the performances...

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