... Public sector Learning Systems Performance management systems The academic literature contains many papers on performance measurement and management. One theme of this literature focusses on performance frameworks, another on designing and implementing performance measurement systems, and more...

...Robin Holt; Andrew Graves Benchmarking is introduced as a practice of non‐financial assessment that promotes continual performance improvement. Its relevance to and possible consequences for the public sector are discussed in relation to a case study in construction procurement. A pilot study...

...Malcolm Macpherson Measuring performance is increasingly important in not‐for‐profit and public sector organisations from those as large as the US federal government to the smallest volunteer group. Human resource metrics are the most relevant – spanning function, operations and strategy. Function...

...Stewart Black As part of the UK’s major policy of constitutional devolution, the first Scottish Parliament in 300 years was established in Summer 1999. This paper examines how that decentralisation of political decision making is connected to organisational excellence in the Scottish public sector...