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Keywords: Public utility
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (4): 50–61.
Published: 15 November 2011
.... sanitary sewage; 4. horticulture; and 5. chimney sweeping. Istra Utilities (IU) is a large public utility in Croatia that is owned by the local government. The name is disguised to preserve confidentiality. IU provides a variety of services to citizens on behalf of the government...
