...Gururaj Upadhyaya; Subrahmanya Bhat K. Purpose This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with performance measures (PM) during the continuous improvement (CI) journey...

... the National Quality Award in Uruguay. Its aim is to disseminate those “best practices”. Design/methodology/approach The research adopts a qualitative methodology analysis, based on the reading of the Extensive Reports presented by the award‐aspiring businesses. This “lengthy account” put forward...

...Balvir Talwar Purpose This paper seeks to present a comparative study of framework, criteria and criterion weighting of 20 Excellence Models/National Quality Awards (EM/NQA), to identify their common features, contradictions and to propose suggestions for development and review of EM/NQA...

...; 9. compassion; 10. non‐violence; 11. truthfulness; 12. tranquillity; 13. friendliness; and 14. humility. © Emerald Group Publishing Limited 2009 Business Excellence Model Quality awards Social values Business development Sustainable development...

...Kay C. Tan; Mei F. Wong; Teena Mehta; Hsien H. Khoo After the successful launch of the Malcolm Baldrige National Quality Award (MBNQA) and European Quality Award (EQA), the governing authorities of many other countries have begun establishing their own national quality award (NQA) programs. Most...