...Gianluca Elia; Gianpaolo Ghiani; Emanuele Manni; Alessandro Margherita Purpose This study aims to present a methodology and a system to support the technical and managerial issues involved in anomaly detection within the reverse logistics process of an e-commerce company. Design/methodology...

...Halil Hilmi Öz; Bahar Özyörük Purpose This paper aims to develop a performance measurement (PM) system for fourth-party reverse logistics (RL). In this regard, it proposes simultaneous utilization of a procedural approach and hybrid use of existing performance frameworks. Design/methodology...

...G.T.S. Ho; K.L. Choy; C.H.Y. Lam; David W.C. Wong Purpose The purpose of the paper is to examine the major factors that may influence industries to implement reverse logistics. Thus, the practice of reverse logistics can be promoted by suggestions provided for businesses to eliminate...