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Keywords: Service quality instrument
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (3): 16–18.
Published: 30 August 2011
... retail environment and heightened consumer awareness for fashion and retail. © Emerald Group Publishing Limited 2011 Retail service quality Service quality instrument Fashion retailing Clothing retailers Malaysia Apparel specialty stores Fashion industry Retailing Customer...
