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Keywords: Stakeholders
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Journal Articles
Measuring Business Excellence (2015) 19 (3): 90–99.
Published: 17 August 2015
...). Although effective for the management and achievement of project’s outcomes, the PM approach does not allow to consider all the effects that occur along the time, because of the project achievement. Stakeholders Model Project evaluation In the past decades, the project management (PM...
Journal Articles
Journal Articles
Measuring Business Excellence (2009) 13 (4): 22–33.
Published: 13 November 2009
...Ron Basu; Chris Little; Chris Millard Purpose The purpose of this paper is to present a case study of the Heathrow Terminal 5 project and to illustrate a customised application of the Balanced Scorecard in a major infrastructure project with multiple stakeholders. Design/methodology...
Journal Articles
Measuring Business Excellence (2001) 5 (2): 6–13.
Published: 01 June 2001
..., with its comprehensive stakeholder orientation, encourages executives to consider the wants and needs of all the organisation’s stakeholders, rather than a subset, as well as the associated strategies, processes and capabilities. DHL’s board for the UK have used this framework to re‐engineer...

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