...Hassan Al-Dhaafri; Mohammed Saleh Alosani Purpose The purpose of this study is to study the collective effect of leadership, strategic planning and entrepreneurial organizational culture (EOC) on organizational excellence. Design/methodology/approach Using primary data obtained through...

...Hassan Al-Dhaafri; Mohammed Alosani Purpose Strategic planning and strategy implementation are proposed to impact overall performance. However, the purpose of this study is to empirically examine the mediating effect of organisational excellence on the relationship between strategic planning...

...Kenneth David Strang Purpose The purpose of this study is to analyze how strategic planning is used as critical success factors (CSF’s) in not-for-profit (NFP) organizations. This was because many nonprofits had to innovate their operations owing to the global fiscal crises, the continuing...

...Safal Batra; Sunil Sharma; Mukund Dixit; Neharika Vohra Purpose The purpose of this paper is to demonstrate a multi-dimensional second-order operationalization of strategic planning, to advance the understanding of this construct. Design/methodology/approach Data on the strategic planning...

..., it was determined that a strategy focused on operational excellence was appropriate. With the focus specifically on one market, DCS felt it could also employ a second value proposition of customer intimacy. Balanced Scorecard Strategic planning Higher education Public sector organizations Financial...

... Strategic planning Denmark Business excellence This paper reports on a model and an associated measurement instrument for diagnosing and improving innovation excellence, and shows how this model is applied in a case study. The model is formulated as a structural equation model with latent...

... objectives and corrective actions. © Emerald Group Publishing Limited 2007 Cross‐functional integration Strategic planning Organizational change Management accountability During the last decades, thousands of companies have attempted to incorporate the Japanese value system...

... banks have been selected and perceived from the point of view of their customers in relation to their competitors in the marketplace. © MCB UP Limited 2002 Banking industry Internet Service quality Electronic commerce Strategic planning Sweden Banking has traditionally operated...

... plan. The article concludes that lack of a structured approach for integrating programs into one plan is the major cause of strategic planning process deficiencies. © MCB UP Limited 2001 Strategic planning Customer satisfaction Improvement Strategic deployment makes sense...