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Keywords: Surveys
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Journal Articles
Conflict management as an organizational capacity: survey of hospital managers in healthcare organizations
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2021) 25 (4): 390–406.
Published: 26 October 2020
.... Design/methodology/approach The authors based this research on qualitative-quantitative analysis. This study starts with a survey questionnaire as a method to collect quantitative data. Therefore, the authors conducted a survey on the style of conflict management of hospital managers with subordinates...
Journal Articles
Between solidarism and business management: assessing management factors for social enterprise: a survey in Italy
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2014) 18 (1): 66–77.
Published: 11 March 2014
... spending reviews, social enterprises are called to a shift from a traditional management model based on solidarity to a business oriented one. Design/methodology/approach – The research is based on a survey administered to 344 enterprises, based in five regions of south Italy, with a response...
Journal Articles
How can ISO 9000:2000 help companies achieve excellence?: What the companies think
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2002) 6 (2): 37–41.
Published: 01 June 2002
.... A detailed survey involving more than 1,000 respondents from UK‐based SMEs has provided a detailed empirical profile of the company’s own views of the value of ISO 9000:2000 on the path to excellence and what they will need to do to make it work. Face‐to‐face interviews were also used to provided...
