Keywords: TQM
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Journal Articles
Journal Articles
Measuring Business Excellence (2025) 29 (4): 677–692.
Published: 16 April 2025
... in a way that contributes to performance. Khleef Ahmed Alkhawaldeh can be contacted at: khleef.k@gmail.com 20 05 2024 06 11 2024 24 03 2025 24 03 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only TQM Management...
Journal Articles
Measuring Business Excellence (2001) 5 (3): 37–40.
Published: 01 September 2001
...Dotun Adebanjo The shift in focus from TQM to business excellence and recent changes to the EFQM Excellence Model has resulted in suggestions that quality has been marginalised. It has also been suggested that quality is making a comeback as a result of perceived shortcomings in business excellence...
Journal Articles
Measuring Business Excellence (2001) 5 (3): 11–15.
Published: 01 September 2001
.... Indicators for sustainable development in an organisational and business context are discussed and a rough framework is presented. © MCB UP Limited 2001 Sustainable development Business excellence TQM Measurement 1. (1) Morality and intergenerational equity: to live only on what...
Journal Articles
Measuring Business Excellence (2001) 5 (2): 18–27.
Published: 01 June 2001
... of the 83 sample companies have some kind of total quality management (TQM) program, 64 percent have implemented a just‐in‐time (JIT) program, while about 75 percent are heavily involved in work team practices. Finally, more than half of the companies are using some kind of workers’ incentive plans. Using...
Journal Articles
Measuring Business Excellence (2001) 5 (2): 27–30.
Published: 01 June 2001
...Jaideep Motwani What are the factors that contribute the success or failure of TQM efforts? Specifically, this study identifies the critical factors and corresponding performance that account for TQM success. Seven critical factors and 45 supporting performance measures are proposed in this study...
Journal Articles
Measuring Business Excellence (2001) 5 (1): 31–35.
Published: 01 March 2001
... decades. © MCB UP Limited 2001 Six sigma Methodology TQM Business excellence Six Sigma has been launched all the world over and many companies testify to its pivotal role in their success (Hutchins, 2000). Well‐known examples of Six Sigma companies include Motorola, General...
Journal Articles
Measuring Business Excellence (2001) 5 (1): 19–24.
Published: 01 March 2001
... of the model can be used to give these general observations a more specific content. By estimating the result index and by relating the individual input questions to the result index we can obtain information about the most critical areas for Danish companies. TQM Performance Benchmarking European...
Journal Articles
Measuring Business Excellence (2000) 4 (4): 11–14.
Published: 01 December 2000
... version of ISO 9000 that is based on quality assurance concepts to quality management. Figure 1 graphically illustrates the relationship between ISO (referring to the 1994 version) and TQM (i.e. total quality management, the term that is often shortened to quality management). Without bridging...
Journal Articles
Measuring Business Excellence (2000) 4 (3): 35–41.
Published: 01 September 2000
... constructive appraisals. © MCB UP Limited 2000 Deming Performance TQM Appraisals The only people that would suggest eliminating individual performance evaluations are individuals that have never been responsible for managing others (Dr H. James Harrington). Remove barriers that rob...

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