...Francesco Santarsiero; Daniela Carlucci; Antonio Lerro; Giovanni Schiuma Purpose Technological advancements are reshaping the tourism industry, necessitating the adaptation of business models through digital technology utilisation for intelligent, sustainable and inclusive tourism offerings...

...Valentino Moretto; Gianluca Elia; Gianpaolo Ghiani Purpose Differently from traditional approaches that rely on the analysis of single dimensions of the tourism phenomenon, this study aims to experiment a systemic approach based on structured and unstructured data sources to elaborate a composite...

...Patrocinio Zaragoza-Sáez; Bartolomé Marco-Lajara; Mercedes Ubeda-Garcia Purpose This paper aims to identify the gap existing between the current and future needs regarding digital skills, as well as the training needs for the 2030 horizon in Spanish tourism organisations belonging to five...