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Journal Articles
Measuring Business Excellence (2018) 22 (4): 362–374.
Published: 16 October 2018
...Lorella Cannavacciuolo; Adelaide Ippolito; Cristina Ponsiglione; Gaetano Rossi; Giuseppe Zollo Purpose This paper aims to investigate the performances of decision-making process of emergency department’s nurses involved in the triage level assessment. Design/methodology/approach The authors...

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