... relationships using partial least squares structural equation modelling. Findings This study found that network management directly influences value creation. Furthermore, the exchange and combination of resources mediate the relationship between the two constructs. Surprisingly, the quality...

... by integrating it with insights from recent developments within service marketing focusing on client centricity and the role of clients in value creation. This perspective complements and extends what is already known about knowledge management. Practical implications The paper suggests that while...

..., 2008). Demartini et al. (2015) investigated the relationships between IC, business performance and sustainability management to propose a model for measuring and managing intangible assets. A methodology for auditing strategic resources and dynamics of value creation is proposed...

...Elena Shakina; Mariya Molodchik Purpose – This study aims to investigate the factors that support or obstruct market value creation through intangible capital. Design/methodology/approach – The paper explores the impact of intangibles and exogenous shocks on corporate attractiveness...

...Daniela Carlucci Purpose There is an increasing academic and practitioner interest in more actionable approaches and tools explaining how knowledge assets take place in organizational value creation mechanisms. The purpose of this paper is to propose a methodology aimed both at identifying...