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Keywords: Working practices
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (3): 34–45.
Published: 30 August 2011
... and teaching. Figure 1 provides a schematic view of the schedule for the design and implementation of the Balanced Scorecard at the Institute. Balanced scorecard Multidisciplinary university institute Performance measurement system General management Working practices Performance measurement...
Journal Articles
Ana Beatriz Lopes de Sousa Jabbour, Alceu Gomes Alves Filho, Adriana Backx Noronha Viana, Charbel José Chiappetta Jabbour
Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (2): 18–31.
Published: 31 May 2011
... 2011 Supply chain management Working practices Performance measurement (quality) Brazil A five‐point interval rating scale system was used by Chow et al. (2008) with 5 equaling the highest extent or degree. The constructs were: customer and supplier management...
