...Yash Daultani; Mohit Goswami; Ajay Kumar; Saurabh Pratap Purpose The purpose of this paper was to examine the perceived outcomes of e-learning by identifying key attributes affecting user (learner) satisfaction in higher education institutes. Design/methodology/approach A conceptual model...

... between current operations and future planning and development. © Emerald Group Publishing Limited 2010 Control Change management Management activities Corporate strategy E‐learning This paper reports the initial phase of a larger research project addressing the management control...