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Volume 13, Issue 4
1 April 1975
Management Decision Cover Image for Volume 13, Issue 4
Review Article| April 01 1975

The Mediator in Action

Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6070
Print ISSN: 0025-1747
© MCB UP Limited
1975
Management Decision (1975) 13 (4): 230–241.
https://doi.org/10.1108/eb001078

Assess the situation: try to stand away from the details. Get a view of the total situation. Do not act hastily. Obtain facts and feelings from those involved. Do not take sides. Maintain an independent identity.

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© MCB UP Limited
1975
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