Reviews 149 business‐to‐consumer (B2C) Web sites in nine countries and across five industries. One wanted to identify patterns that would allow one to draw conclusions about why companies chose to display data privacy policies on their Web sites. Presents an overview of the impact of business forces, telecommunications infrastructure, and culture on B2C Web site development. Having examined these sites, it is believed that the level of sophistication and development of a company’s Web site plays a role in whether a data privacy policy is displayed on the site. It was concluded that data privacy policies are more commonly found on B2C Web sites in countries where: consumers have greater access to and experience of using the Web, and there is an established market economy with clear business laws. These sites have a greater tendency to disclose detailed and conspicuously positioned policies to consumers about how their personal data will be used.
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1 May 2001
Editors
Reza Ashari Nasution;
Devi Arnita;
Linda Sendy Lediana Rusnandi;
Elis Qodariah;
Priyantono Rudito;
Mardi Fretdi Natalina Sinaga
Linda Sendy Lediana Rusnandi
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Mardi Fretdi Natalina Sinaga
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Review Article|
May 01 2001
B2C data privacy policies: current trends Available to Purchase
Grace F. Johnson‐Page;
Grace F. Johnson‐Page
McCoy Professor of Management and Accounting, Marietta College, Marietta, Ohio, USA
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R. Scott Thatcher
R. Scott Thatcher
Senior Management Major, Marietta College, Marietta, Ohio, USA
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Publisher: Emerald Publishing
Online ISSN: 1758-6070
Print ISSN: 0025-1747
© MCB UP Limited
2001
Management Decision (2001) 39 (4): 262–272.
Citation
Johnson‐Page GF, Thatcher RS (2001), "B2C data privacy policies: current trends". Management Decision, Vol. 39 No. 4 pp. 262–272, doi: https://doi.org/10.1108/00251740110391420
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