Improving the use of analytics and big data by changing the decision-making culture: A design approach

Jane Elisabeth Frisk is an Assistant Professor of Accounting at School of Business, Economics and Law at University of Gothenburg where she teach courses in enterprise systems and supervises master and PhD students within Accounting. Her research focuses on design thinking, management control, sustainability, and enterprise systems. She has served as an editor for Journal of Information Systems Evaluation. She has published in The European Journal of Information Systems, The Journal of Information Technology, etc. Before becoming a PhD student, she worked as a Business and Financial Controller, Financial Manager, and Certified Public Accountant in a number of industries.

Frank Bannister is an Adjunct Associate Professor in Information Systems in the School of Computer Science and Statistics, Trinity College, Dublin. He joined Trinity College in 1994 after a 20 year career in the public sector and management consultancy. His research interests include the impact of ICT on public administration and governance and the relationships between technology, power, privacy, decision-making and trust – particularly in the public sphere. He has published extensively in the fields of e-government and ICT evaluation and in particular about the evaluation of ICT investments and acquisitions. He is a founding member of the European Conference on e-Government and co-director of the permanent study group on e-government in the European Group for Public Administration. He is a Fellow of Trinity College, Dublin, a fellow of the Institute of Management Consultants in Ireland, a Fellow of the Irish Computer Society, and a Chartered Engineer.