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Purpose

The purpose of this paper is to identify correlations between relational behaviours and organisational capabilities in public safety networks and to investigate how do relational behaviours influence organisational capabilities in these networks.

Design/methodology/approach

The findings presented in this paper are based on data including: desk research and a survey questionnaire conducted in June 2016 with experts dealing with the issues of the public safety. The analysis of the results was based on a reflexive and formative approach, including the partial least squares path modelling method.

Findings

The relationships between relational behaviours and organisational capabilities in public safety networks are investigated and the path of building organisational capabilities in these networks is identified. As a result, it was found how to shape collaborative performance by using the impact of relational behaviours on the organisational capabilities in public safety networks.

Originality/value

The paper adds a new value to understanding of the impact of relationship behaviour on organisational capabilities in public safety networks, leading to collaborative performance. Its innovation results from using a reflective and formative approach, based on the modelling of structural equations, which allows identifying new issues or problems and examine the connections between them. The obtained results constitute a new insight on the formation of collaborative networks in public safety.

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