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It has come to the attention of the publisher that “Martelo Landroguez S, Barroso Castro C and Cepeda-Carrión G (2011), “Creating dynamic capabilities to increase customer value”. Management Decision, Vol. 49 No. 7, pp. 1141–1159, https://doi.org/10.1108/00251741111151181, did not fully reference a previous publication. A Spanish language version of this paper was published previously: Martelo Landroguez Silvia, Barroso Castro Carmen and Cepeda Carrión Gabriel (2011) “Creating capabilities that increase customer value”, Investigaciones Europeas de Dirección y Economía de la Empresa, Vol. 17 No. 2, pp. 69–87, https://doi.org/10.1016/S1135-2523(12)60053-7. Management Decision author guidelines make it clear that any form of prior publication should be declared prior to submission. The authors sincerely apologise for this.

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