Illegitimate tasks in blue-collar work: causes, coping, and consequences for organizations

Server Sevil Akyurek completed her bachelor's degree in the Chemistry Department (Undergraduate) at METU, her master's in the Department of Business Administration (English) at Izmir University and her PhD in the Department of Business Administration (English) at Yasar University in 2020. She also completed a PostDoc at Istanbul Commerce University in 2023. Having worked as a manager in the private sector in the field of education, Dr Server Sevil Akyurek has also worked as an English teacher in the public and the private sector for many years. She currently works as an Assistant Professor and acts as the Head of the Department of Aviation Management (English) at Istanbul Nisantasi University, Turkiye. She has articles, book, book chapters, and papers published in SSCI, ESCI, TR, etc. indexes in the organisation and management and organisational behaviour fields. Her research interests include strategic management and organisational behaviour, organisational psychology, leadership, illegitimate tasks, sustainability, organisational change and development, quality management systems and cultural influences on organizations.

Nur Ayca Ozturk Turkmen has a bachelor's degree from TOBB Economy and Technology University, Faculty of Engineering, Department of Industrial Engineering (2011). She completed her master's degree courses in Management Organization and Organizational Behavior at Hacettepe University (2012). She was in the UK for 6 months during her thesis period with the cooperation of Hacettepe University – Bradford College (2013). She started working as a Research Assistant at Dokuz Eylül University, Graduate School of Social Sciences (2014) where she received her Master's degree (2016) and PhD degree (2023). She currently works as a Research Assistant (PhD) in the Faculty of Tourism at Dokuz Eylül University, Türkiye. Her research interests include organisational behaviour, industrial and organizational psychology, human resources management and technology in tourism.

Füsun Toros completed her bachelor's degree in Public Administration at Anadolu University, her master's in the Department of Management and Organization at A. Yesevi University and her PhD in the Department of Business Administration at Yasar University in 2021. Having worked as a Director in the private sector in the field of Human Resources for many years, she currently teaches as part-time/guest lecturer at Yasar University. Her research interests include human resource management, talent management, strategic management and organisational behavior, leadership, corporate governance, sustainability, organizational change and development, ethics and cultural influences on organizations. She has several book, articles, book chapters, and papers published in the organization and management and organizational behavior fields. She currently works as the HR Director and an executive Board Member at Tirsan Kardan.

Ozge Can, is associate professor, received her MBA degree from Sabanci University School of Business, Istanbul, in 2005. Then, she completed her Ph.D. in Management Studies at the same university. She has been working as a full-time faculty member in the Department of Business Administration at Yasar University since 2013. She also worked as a researcher at the University of Antwerp, Belgium, during 2014–2015. Her research interests include organizational identities and categorizations, institutional logics, corporate social responsibility, sustainability, and sustainable entrepreneurship.

Emir Ozeren is an engaged, critical, and reflexive management and organisation scholar who serves as an Associate Professor at Dokuz Eylül University, Türkiye. He is currently affiliated with Oxford Brookes Business School, Oxford Brookes University, UK. He earned his PhD (excellent cum laude) from the University of Rome “Tor Vergata”. He did his post-doc studies as a research fellow (2017–2018) at the Southampton Business School, Southampton University, UK, within a research project on gendered relationships and understanding of sustainable tourism entrepreneurship supported by the British Council Newton Fund. He has published widely on comparative, relational, and interdisciplinary aspects of gender, work, employment and organisation studies (particularly in sexual orientation and gender identity inclusion) from a critical perspective. He has achieved the status of Fellow (FHEA) in recognition of attainment against the UK Professional Standards Framework for teaching and learning support in higher education by AdvanceHE in April 2024. He currently serves as the Secretary General of the Turkish Academy of Management and acts as the Co-Chair of the Diversity, Equality and Inclusion (DEI) special interest group within the same association. His research interests include EDI (equality, diversity, inclusion), critical management studies, critical tourism scholarship, sexual/gender identity minorities, social sustainability, the sociology of work and qualitative research methods. His research has appeared in top-tier journals such as the Journal of Organizational Behavior, Journal of Services Marketing, Information Systems Frontiers, Tourism Management Perspectives, Culture and Organization, and Journal of Organizational Change Management.