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Keywords: Action crises
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Journal Articles
Journal:
Management Decision
Management Decision 1–22.
Published: 07 April 2026
...Xiaogang Zhou; Xinyu Huang; Yuhuan Guo; Jiexuan Wang; Honglei Yang; Ling Huang Purpose Employees' emotional labor is a complex process, which is affected by action crises. However, the specific mechanisms through which action crises impact employees' emotional labor remain incompletely elucidated...
