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Keywords: Avatars
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Journal Articles
Designing AI-based interactive avatars in healthcare services: the impact of human-like similarity on emotional responses
Available to Purchase
Journal:
Management Decision
Management Decision 1–25.
Published: 25 December 2025
...Andrea Sestino; Alfredo D'Angelo Purpose This article, rooted in the Uncanny Valley Theory, investigates how human-like similarity in AI-based avatars influences individuals' emotional responses, highlighting the mediating role of perceived anthropomorphism and creepiness, and the moderating...
Journal Articles
Psychological distance in the metaverse: user consumption behavior and avatar facial maturity
Available to Purchase
Journal:
Management Decision
Management Decision 1–23.
Published: 07 August 2025
...Shizhen Bai; Jiamin Zhou; Chunjia Han; Mu Yang; Brij B. Gupta; Varsha Arya; Dingyao Yu Purpose The metaverse is one of the latest developments in e-commerce and is a new business tool for business growth. The purpose of this study is to investigate the relationship between avatar facial maturity...
