... that may span both horizontally and vertically throughout the business format franchise system. Arto Lindblom can be contacted at: arto.lindblom@hse.fi © Emerald Group Publishing Limited 2010 Knowledge creation Franchising Knowledge management Information transfer Business policy...

... Attitudes Business policy Job commitment Management roles Behaviour The concept of commitment in organizations has generated a great deal of interest over the past two decades. Researchers have identified organizational commitment as both an antecedent and a consequence of any number of work...

... are the switching costs. Also, standards may be a relevant source of these costs. © MCB UP Limited 1996 Business policy Competition Decision making Strategy Technology Because of its recurrent role in influencing the strategic alternatives open to competing firms, technology is one of the main...

... by the philosophy of “action learning”. © MCB UP Limited 1993 Action learning Business policy Implementation Managers Strategic planning 1. On Strategy ON STRATEGY 5 Steps to Strategy Here is a simple framework for planning. Follow these eight steps and you will have yourself a strategic plan...

... that management should be aware of their social responsibilities not least because of the economic and corporate image damage which can be inflicted by a concerted consumer campaign. © MCB UP Limited 1989 Consumer behaviour Consumerism Marketing Business policy Corporate image CONSUMER BOYCOTTS...