Keywords: Business process
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Journal Articles
Management Decision (2011) 49 (9): 1574–1591.
Published: 18 October 2011
... Decision making Sales management Business process The process of selling is an inherently complex phenomenon because it is ultimately dependent on solving problems in the context of personal human interactions (Leigh and McGraw, 1989 ; Weitz et al., 1986). As Weitz et al. (1986...

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