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Keywords: Collection management
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Journal Articles
Collection communications: a problem child of management
Available to Purchase
Journal:
Management Decision
Management Decision (1997) 35 (2): 106–109.
Published: 01 March 1997
... guidelines for collection communications ranging from the gently persuasive “friendly reminder” to the strongly persuasive “threat of legal action”. © MCB UP Limited 1997 ACCOUNTS MANAGEMENT Bad debts Collection management Communications Credit Risks One category of persuasive...
