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Keywords: Customer service behaviours
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Journal Articles
Journal:
Management Decision
Management Decision (2018) 56 (11): 2308–2324.
Published: 07 June 2018
... focus on nurturing the growth of their employees, employees are likely to have a promotion focus. Fu Yang is the corresponding author and can be contacted at: yangfu6810@126.com Service Servant leadership Promotion focus Customer service behaviours Internal locus of control...
