...Carlos Arturo Hoyos-Vallejo; May Portuguez-Castro Purpose This paper examines how design thinking journeys support responsible design decisions in nascent business to business (B2B) and business to consumers (B2C) business models in a pre-market phase. It addresses how patterns of sequence...

...Bin Gao; Kaidong Yu Purpose This study, adopting a knowledge perspective, aims to explore how small- and medium-sized enterprises (SMEs) engage in service innovation by implementing design thinking. Design/methodology/approach A qualitative research methodology and a multiple case study...

...Jane Elisabeth Frisk; Frank Bannister Purpose This study aims to examine the application of design thinking to complex decision-making processes in local government and to link the design thinking to the theoretical work of leading thinkers in decision-making. Design/methodology/approach...

..., when they have to deal with the knowledge translation, new approaches that can foster this interpretation process and transformation can be beneficial (Simeone et al., 2017). The emergence of new paradigms, such as human-centered design, participatory design and especially Design Thinking...

...Dan-Ling Zheng Purpose The purpose of this paper is to address the theoretical gap between design thinking (DT) and management. DT is a strategic concept in the current business world whereas the discussion of it is still insufficient. Ambidexterity could be a promising concept to explain...