...% of the firms they studied were engaged in operational resilience improvement programs. Human capital development Ordinary and dynamic capabilities Organizational resilience Autonomy Developing country Operational resilience is a latent manifestation of firms’ cognitive, behavioral...

..., the authors draw on knowledge-based and social capital theories and investigate how various KM practices and external networks (e.g. bridging social capital) affect scaling social impact in developing countries. Design/methodology/approach Applying structural equation modeling (SEM) with AMOS version 23...