... conditions to add value in the collaborative innovation, they should work to guarantee the better job-related outcomes for the employees involved in collaborative innovation projects. Originality/value This research contributes to the open innovation literature. It posits the employee’s attitudes toward...

..., and the half-longitudinal design, where expectations are measured beforehand. Small to medium-sized enterprises Employees attitudes Learning methods Half-longitudinal design e-learning User studies Expectations Disconfirmation According to the European Commission, 99 per cent of European...

... support systems Fuzzy sets Human resource management Motivation (psychology) Employees attitudes Decision making Employees in knowledge‐based companies have to be very motivated in order to achieve corporate social and economic objectives. In any industry, motivation has been usually...

... relationships, employee attitudes and the intensification of work in telephone call centres in Australia ”, Proceedings of the 12th IIRA World Congress , Vol. 2, Tokyo. Demos (1997), Report on Generation X , Department of Trade and Industry , London . Department of Trade and Industry (2000...