...Elayne Coakes; Kim Merchant; Brian Lehaney Expert systems have become the more acceptable face of the much mooted “artificial intelligence” of the 1980s. A survey of UK organizations was undertaken in order to determine the usage rate and the main applications of expert systems. The responses...

...Alan Stockdale; Michael Wood Expert systems are computer programs which can emulate certain functions of human expertise. They are now used in many areas of business. In the last five years or so a number of software packages have become available, called “shells”, which offer the prospect of users...

...Jonathan Barker Expert systems are frequently mentioned in business circles these days. They have the potential to assist greatly in the dissemination of scarce or complex expertise. But although they can be immensely valuable if properly understood,developed and used, they can also be a waste...